In the world of logistics, terms like freight broker, freight management company, and 4PL get thrown around often – but what do they actually mean, and how are they different?

Let’s break it down.

Freight Broker vs Freight Management vs 4PL

A freight broker acts as a middleman between a shipper and a carrier. Their role is transactional: they help find a truck, book the freight, and move on. A freight management company, on the other hand, takes things a step further. They coordinate freight across multiple carriers, manage bookings, and provide visibility – but the shipper still retains much of the control.

A 4PL, or Fourth-Party Logistics provider, is a step above both. A 4PL becomes an extension of your business, managing every aspect of your freight and supply chain. From carrier procurement and performance monitoring, to tech integration, claims handling, reporting, and strategic optimisation – a 4PL does not just move freight; they manage the whole operation on your behalf.

What Does a 4PL Do?

A 4PL delivers a complete, outsourced freight management solution. Think of it like hiring a logistics department without having to build one in-house. A true 4PL will:

• Oversee all freight bookings, across all modes and carriers
• Manage claims, surcharges, and service failures
• Use data to improve service and reduce cost
• Act as your single point of contact across the supply chain
• Provide tailored reporting and freight strategy

At this level, the goal is not just to ship – it’s to optimise.

Clique Logistics: A Modern 4PL

At Clique Logistics, we operate as a genuine 4PL for businesses across Australia. We’re not a freight broker looking for the cheapest truck on the day – we’re a long-term logistics partner, focused on cost control, service consistency, and supply chain visibility.

Our clients benefit from our strong carrier relationships, integrated technology, and commitment to customer experience. We call it the “Clique Experience” – a hands-on, proactive approach to managing freight that goes well beyond brokering.

Whether you’re shipping domestically or internationally, by road, air, or sea, our 4PL model ensures you’re always in control, with none of the daily headaches.

Ready to simplify your freight? Let’s talk.