Navigating the complexities of freight management with Clique Logistics

November 6, 2023

If you are finding it challenging to navigate the intricate world of freight management, you’re not alone. Managing the transportation of goods efficiently and effectively can be a daunting task, especially when it comes to addressing the diverse needs of your supply chain. That’s where Clique Logistics steps in as your trusted partner.

At Clique Logistics, we understand that every business has unique freight management requirements, and we are committed to simplifying the process while optimising your operations. We are not just your average logistics provider; we are “Your Mates in Transport.”

Allow us to show you how we can help you navigate the complexities of freight management.

1. Personalised Solutions: We don’t believe in a one-size-fits-all approach. Our team specialises in creating customised solutions that align with your specific business needs. Whether it’s optimising your existing processes or overhauling your entire logistics strategy, we’ve got your back.

2. 9:9 Never!™ Customer Service: You deserve to be appreciated with prompt and efficient service. With our industry-leading 9:9 Never!™ customer value proposition, we ensure that when you call, we answer within 9 seconds, and when you email us, we respond within 9 minutes and we commit that you will NEVER have to follow us up once you have raised a query. We will keep you notified every step of the way! No more waiting around for support when you need it most.

3. Proactive Monitoring: We keep a vigilant eye on your shipments, so you don’t have to. Our proactive monitoring ensures that potential issues are addressed before they become major headaches.

4. Continuous Improvement: The logistics world is constantly evolving. We stay ahead of the curve, so you benefit from the latest industry advancements, benefitting with more time and efficiency. Our continuous improvement team helps us identify potential gaps in your network, ensuring your top customers are being serviced by high-performing carriers.

5. Risk Management: We take your safety seriously. Whether it’s handling dangerous goods or navigating complex regulations such as Chain of Responsibility (CoR), we’ve got the expertise to mitigate risks in your supply chain.

6. Carrier Optimisation: Coordinating multiple carriers efficiently can be a headache. We simplify the process, ensuring all elements of your supply chain work seamlessly together, providing you with sufficient options for your specific needs.

7. Technology-Driven Solutions: Our Freight Management System, Machship, ensures you have real-time visibility into your supply chain. Quote, book, manifest and track all of your shipments in one user-friendly system. Machship is also a powerful integration partner with major Enterprise Resource Planning (ERP) systems, financial platforms & Warehouse Management Systems (WMS). Say goodbye to data silos and hello to streamlined operations.

8. Warranties: Clique Logistics proudly partners with FreightSafe and FreightInsure – providing our customers with complete coverage options on all shipments booked through Clique Logistics. 

Our FreightSafe Warranty (FSW) program allows you to claim up to $1,000 on any shipments that may be lost or damaged in transit.

For higher value shipments, our partnership with FreightInsure allows our customers to take out additional cover up to $50,000, providing peace of mind that their consignments are protected.

The complexities of freight management no longer have to be a burden. With Clique Logistics as your partner, you can focus on your core business while we take care of your logistics needs. We are not just about delivering your goods; we are about delivering value.

If you are looking for a logistics partner that is easy to deal with, prioritises customer service, and is driven by results, look no further. Reach out to us today, and let’s have a chat.