We recently had the pleasure of speaking with Candace Lenzi from Ripper Paper to discuss their rapidly growing business and how Clique Logistics’ industry-leading freight management solutions have added exceptional value to their operations.
Tell us a little bit about your business.
Candace: Ripper Paper is an Australian-made and owned disposable household goods company committed to delivering high-quality, eco-friendly products with a distinctly Aussie flair. We emphasise sustainability and comfort, ensuring our products are soft, reliable, and environmentally friendly. With a name like Ripper Paper, we aim to bring joy to an everyday essential while supporting local jobs and businesses.
What challenges were you trying to overcome with Clique Logistics?
Candace: As a growing business, our biggest challenge was efficiently managing the logistics of distributing our products nationwide. We needed a reliable freight management solution capable of handling high-volume shipments across major cities like Sydney, Brisbane, Melbourne, Adelaide, and Perth. Timely deliveries, transparent tracking, and a partner who understands the needs of an Australian-made brand were essential. We wanted a personalised freight solution that prioritised continuous improvement.
Why did you select Clique Logistics as your preferred domestic freight management partner?
Candace: We chose Clique Logistics because they offered tailored solutions that perfectly matched our business requirements. Their commitment to exceptional customer service, competitive pricing, and advanced technology stood out. They streamlined our freight operations while maintaining the flexibility we needed, making them the clear choice for our logistics needs.
What were the main differences you found between Clique Logistics and other freight management providers?
Candace: Clique Logistics provided a level of personalisation and transparency that Ripper Paper had not experienced with other providers. They took the time to understand our business and developed strategies to optimise our distribution network. Unlike competitors, they delivered real-time tracking, seamless communication, and a proactive approach to solving potential challenges. Their dedication to meeting our specific needs truly sets them apart.
What was life like before Ripper Paper started working with Clique Logistics?
Candace: Before partnering with Clique Logistics, managing our freight was a constant uphill battle. We lacked visibility into our supply chain and struggled to meet increasing customer demands while maintaining our high service standards. Freight management felt overwhelming and inefficient.
What is life like now that Ripper Paper is using Clique Logistics?
Candace: Life is so much easier now. Our shipments arrive on time, our customers are happy, and we have peace of mind knowing our logistics are in reliable hands. With Clique Logistics handling our freight needs, we can focus on growing our business instead of worrying about logistics issues.
What are the three biggest benefits Ripper Paper receives from Clique Logistics?
- Reliability: Consistently on-time deliveries keep our operations running smoothly.
- Efficiency: Streamlined processes have reduced costs and improved productivity.
- Visibility: Real-time tracking and updates provide transparency and confidence in our supply chain.
What impact has Clique Logistics had overall for Ripper Paper?
Candace: Clique Logistics has been a game-changer for us. They’ve helped us overcome logistics challenges while supporting our growth with their robust and reliable freight management solutions. Their partnership allows us to focus on our core mission: creating high-quality, sustainable products that Aussies love.
Shop Ripper Paper Today
To purchase Ripper Paper’s eco-friendly, high-quality products, visit our store.
Clique Logistics takes pride in supporting local businesses. Success stories like Ripper Paper demonstrate how our freight solutions add unmatched value to the Australian transport industry. To learn more about our services, reach out to:
Mathew Bottin
National Sales & Marketing Manager
Email: Mathew.bottin@cliquelogistics.com.au
Phone: 0406 292 684
