The Clique Travel Guarantee is the best performing service in the Australian Domestic Freight Industry. This service is there to provide you with a reliable service when you need a transport miracle. It’s a service we commit to, if we provide a Clique Travel Guarantee quote (CTG), we are so confident it will hit the ETA that if it doesn’t we will provide you with a full refund, up to $1000 for the value of your freight.
How does it work?
You give us a problem, we ring around, and come back to you with a solution. If you accept, we back it in with the money back guarantee. We then monitor it every step of the way, leaving nothing to chance.
When do I use it?
- New Customer
- Returning Customer
- Deliveries for an Expo/Event
- Large order quantity.
- To help cover a mistake made (Shipping too late).
- To fix an issue (Resupply).
- Critical stock movements.
Why would I use it?
From our experience, the red hot, time critical deliveries that simply cannot fail… tend to be the ones which unfortunately fall over, often with awful consequences. We take the pain away, finding a customised freight solution for your issue.
What carriers do you use?
In short, whoever will commit to the task at hand. We do the leg work even if it means going outside of your normal carrier network with Clique Logistics, getting you the carrier that can do what needs to be done.
What should I expect?
The Clique Travel Guarantee is a flagship service, so your level of expectation should be high, and we will live up to it – if we need a courier to get it to a transport company’s depot, we will arrange it? do we need to do the same on the delivery end? Say no more. Several updates a day, sometimes up to 10 depending on the circumstance.
This service is unlike anything else in the industry. True accountability from your freight management partner comes from commitments and transparency.
How to get started?
This service is only available to Clique Logistics customers – but to get started, fill in the details on the contact us page and we will reach out to get the process underway.
