Christmas Volumes – Best Practice Guide 2023

Relevant Articles

This week saw our Operations Team start witnessing the first signs of ‘Christmas volumes’ impacting our carrier’s ability to perform. With volumes set to increase week on week between Monday 30.10.23 and the week commencing Monday 11.12.23 – we wanted to provide a best practice guide to help navigate the peak season.

Our Opening Hours for the Festive Season 2023/24

  • Friday 22nd – 7:00am to 7:00pm ACDT
  • Saturday 23rd – Closed
  • Sunday 24th – Closed
  • Monday 25th – Closed
  • Tuesday 26th – Closed
  • Wednesday 27th – Open 7:00am to 7:00pm ACDT
  • Thursday 28th – Open 07:00am to 07:00pm ACDT
  • Friday 29th – Open 07:00am to 07:00pm ACDT
  • Saturday 30th – Closed
  • Sunday 31st – Closed
  • Monday 01st – Closed
  • Tuesday – Open 07:00am to 07:00pm ACDT

Delivery Location Details

  • Full business name per signage at delivery location.
  • Contact name, email address, and phone number.
  • Any information required for delivery (Reference numbers, timeslot details, other requirements) is provided in special instructions.
  • Selecting any applicable services required (Hydraulic tailgate, hand unload, residential delivery, dangerous goods).

Freight Presentation

  • For urgent/time-sensitive freight we recommend using a second label on the freight as a safety net.
  • If it is a custom item/one-off – please take of photo of this.
  • For ‘breakdown pallets’ use appropriate stickers. If you require some, please reach out to your account manager and we can send you some.

Special Requirements

  • If your shipment is mission-critical, reach out to our support team to discuss a Clique Travel Guarantee shipment.
  • If a shipment has multiple special requirements/delivery instructions – pre-alert our support team who will ensure the carrier is aware of these & monitor as required.

Booking Times

  • More volume means the potential for more missed pickups and transit delays. Please ensure freight is booked and manifested as early as possible each day.
  • Booking local courier consignments early in the day/on upgraded services such as express/priority leads to fewer ‘missed’ consignments.

Project Consignments/Full Trailer Loads

Project consignments and full trailer load shipments do get significantly more difficult to source in a timely, cost-effective manner, especially as we get close to December. Please provide as much notice as possible for these shipments to provide the best opportunity to source the required vehicle.

Satchels/Transport Stationary

Lead times for satchels and other transport-related stationary will increase over the coming weeks – we encourage all our customers to do a stocktake and place any orders in the coming fortnight to ensure you have adequate supplies for the Christmas period.

Share This Post

Facebook
LinkedIn

More News

For thought-provoking insights and the latest company news.

How Trump’s Tariffs Could Disrupt Australian Supply Chains (and What to Do Now)

As the Australian financial year comes to a close, many businesses are finalising stock levels, reviewing freight spend, and locking in supplier commitments. But this year, there’s a wildcard: the return of US tariffs under a second Trump administration. While the tariffs are largely aimed at China and other major trade partners, the ripple effect on Australian businesses could be significant — particularly for those reliant on international suppliers or US-linked trade routes.

Read Article  

How to Cultivate Strong Freight Brokerage Partnerships

Like a well-tuned orchestra, a successful freight brokerage partnership requires harmony and coordination among all players involved. You know trust is vital, but how do you build it in a fast-paced environment? By focusing on clear communication and shared goals, you can transform a simple business relationship into a strategic alliance. The key lies in understanding the subtleties of collaboration—let’s investigate how to take your partnerships to the next level.

Read Article  
Scroll to Top

Error

The tracking number entered did not return any valid consignment. Please try again.

Freight Audit Guide

This field is for validation purposes and should be left unchanged.

contact us

Hidden
Here is a radio button:
Hidden
Here is a checkbox: