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Christmas Volumes – Best Practice Guide 2023
This week saw our Operations Team start witnessing the first signs of ‘Christmas volumes’ impacting our carrier’s ability to perform. With volumes set to increase
Some challenges our clients used to deal with!
Clique Logistics has assisted countless organisations in reducing and eliminating the challenges they faced prior to joining the Clique. Our approach to business is guided
So – What Does Your Customer Service Team Actually Do?
We’re so glad you asked! Welcome to a day in the Support Office! Our Support Team works across split shifts with slightly different duties to
A New Standard of Service!
We all know the pain of reaching out to a company when you need an urgent outcome and waiting on hold for what feels like
Why the Clique Travel Guarantee is a Market Mover!
For years the logistics industry has had a fractured reputation when it comes to accountability and liability for poor performance! How often have you heard:
Unlocking Customer Experience!
When it comes to Customer Experience, Everything Speaks! Everyone talks about CX, but few truly understand it or know how to apply it in their
