Author name: Kenneth Loh

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Challenges Companies Face with Domestic B2B Freight Return Processes

Managing freight returns is a common but often overlooked challenge for businesses involved in domestic B2B (business-to-business) shipping. While outbound deliveries are well-planned and streamlined, returns can quickly become a logistical headache, leading to delays, operational inefficiencies, and a reduced customer experience. Effective freight management is essential to addressing these challenges.

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