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9:9 Never! Freight Service & Support
Redefining Customer Experience & Support in Logistics
At Clique Logistics, we take great pride in providing exceptional customer support. Our commitment to delivering a industry-leading customer experience is what sets us apart in the Australian freight market.
When you have a query or need assistance, we understand that time is of the essence. That’s why we have implemented our Customer Support Promise – 9.9.Never!™. This promise guarantees that your call will be answered within 9 seconds and your email will be replied to within 9 minutes. With our fast response times, you can rest assured that your concerns will be addressed promptly and efficiently.
But our commitment to customer appreciation doesn’t stop there. We also guarantee that you will NEVER have to follow us up on the same issue twice. We take ownership of any issues that arise and ensure that they are resolved satisfactorily. This level of certainty and security is unparalleled in the transport and logistics industry, making us the go-to choice for all your freight needs.
When you choose Clique Logistics, you are not just getting a freight broker – you are getting a team of dedicated professionals who are truly Your Mates in Transport. We are here to support you every step of the way and provide you with the peace of mind that comes from knowing you have a reliable partner in your corner.